PRIVACY NOTICE
Last Updated: 9 September 2024
INTRODUCTION
SOCIUS CONNECT ASIA LLP [Reg No.: 202404002504 (LLP0040005-LGN)]("we," "us," or "our") values your privacy and is committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 ("PDPA"). This Privacy Notice outlines how we collect, use, and protect your personal information when you engage with us. This Privacy Notice applies to all information collected through our services, including our Website, Social Media platforms, and any related services, sales, marketing, or events.
WHAT PERSONAL DATA WE COLLECT
We may collect and process the following personal data:
Identification Information: Name, NRIC or passport number, date of birth
Contact Information: Email address, phone number, residential and mailing address
Payment Information: Credit/debit card details
User Activity: Preferences, feedback, social media posts, forum interactions
Technical Information: IP address, browser type, and other usage data collected via cookies
Other Relevant Information: Any data related to your interaction with us
HOW WE COLLECT YOUR PERSONAL DATA
Your personal data may be collected via:
Forms you submit (physical or electronic) when signing up for our services.
Direct interactions through email, phone, or in-person meetings with our team.
Automated technologies like cookies, as well as through the use of our website and social media platforms.
Third-party sources, such as public databases, social media platforms, or service providers with your consent.
PURPOSE OF COLLECTING PERSONAL DATA
Your personal data may be used for the following purposes :-
To provide and manage your account, transactions, and services.
To communicate with you about updates, services, promotions, or any issues related to your interactions with us.
To comply with legal and regulatory requirements.
For internal reporting, auditing, and record-keeping purposes.
For marketing purposes, subject to your consent.
DISCLOSURE OF PERSONAL DATA
We may share your personal data with:
Service providers (e.g., IT, payment processors) to facilitate our services.
Government authorities as required by law.
Third-party business partners for marketing, analytics, and other purposes (with consent).
Professional advisors (e.g., lawyers, accountants) for compliance and business purposes.
International Transfers: Your data may be transferred to and processed in jurisdictions outside of Malaysia. If this occurs, we ensure appropriate safeguards in compliance with the PDPA.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect and store information when you visit our website or interact with our services. This information helps us analyze trends, administer the website, and gather demographic information.
Types of Cookies We Use:
Essential Cookies: Necessary for the functioning of our services.
Analytical Cookies: Track user behavior to improve site performance.
Advertising Cookies: Deliver personalized ads based on your preferences.
You can control the use of cookies through your browser settings. However, please note that disabling cookies may impact your experience with certain features on our website.
SECURITY MEASURES
We implement technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or modification. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
In the event of a data breach, we will notify you and relevant authorities in compliance with applicable legal requirements.
RETENTION OF PERSONAL DATA
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this notice, or as required by law. Once it is no longer needed, we will securely dispose of or anonymize your data.
YOUR RIGHTS
Under the PDPA, you have the following rights:
Access: Request access to your personal data.
Correction: Request corrections if your data is inaccurate or incomplete.
Withdrawal of Consent: You may withdraw consent for the use of your personal data for marketing or other purposes.
Data Portability: Request the transfer of your data to another service provider.
Objection: You may object to certain types of processing, such as direct marketing.
Lodging Complaints: You have the right to lodge a complaint with the relevant data protection authority.
CHILDREN’S DATA
Our services are not directed at children under 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
CHANGES TO THIS PRIVACY NOTICE
We shall have the right to modify, update or amend the terms of this Policy at our discretion, and from time to time, by placing the updated Policy on the Platform. By continuing to communicate with us, continuing to use our products and/or services following the modifications, updates or amendments to this Policy, you acknowledge that such actions shall signify your acceptance of such modifications, updates or amendments.
CONTACT US
If you have any questions or concerns regarding this Privacy Notice, or wish to exercise any of your rights, please contact us at:
Socius Connect Asia LLP
Email: hello@sociusconnectasia.com